Last updated: October 31st 2025
Flows8 (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely, transparently, and in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).
We collect and process only the data necessary to operate our marketplace and deliver our services.
This includes:
Account data: name, email address, username, and password.
Payment data: billing details and transaction IDs processed securely via Stripe or PayPal (we do not store credit card details).
Usage data: download history, viewed items, and plan activity (for analytics and support).
Communication data: messages, emails, or support requests you send us.
Your data is used only for the following lawful purposes:
To create and manage your user account.
To process payments, subscriptions, and invoices.
To provide access to purchased or downloaded templates.
To send essential account notifications and product updates.
To ensure platform security, fraud prevention, and compliance.
To improve Flows8’s features and user experience.
We never sell or rent your personal data to third parties.
We process personal data under one or more of the following bases:
Contractual necessity – when creating your account or processing a purchase.
Legal obligation – for tax and accounting compliance.
Legitimate interest – for analytics, fraud prevention, and product improvement.
Consent – when you subscribe to marketing emails or newsletters.
We only share data with trusted third parties essential to our operations, such as:
Stripe & PayPal – for secure payment processing.
Email providers – for transactional and support emails.
Hosting providers – for website and database infrastructure.
All third-party providers are GDPR-compliant and process data on our behalf under data protection agreements.
We retain user and transaction data only for as long as necessary to provide services, comply with legal obligations, and maintain accurate business records.
You may request deletion of your account and associated data at any time (see Section 8).
Flows8 uses cookies to:
Maintain login sessions
Track download limits and plan usage
Analyze traffic anonymously via analytics tools
You can control or disable cookies through your browser settings at any time.
We implement strong technical and organizational measures to protect your data, including:
SSL encryption for all communications
Secure payment gateways
Regular server and database audits
Under GDPR, you have the right to:
Access your personal data
Request correction or deletion
Withdraw consent for marketing emails
Request data portability
Lodge a complaint with a supervisory authority
To exercise these rights, contact us at support@flows8.com.
Some of our service providers may operate outside the EU/EEA. In such cases, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses (SCCs), to protect your personal data.
We may update this policy from time to time to reflect platform changes or new legal requirements. The latest version will always be available at flows8.com/privacy.
If you have any questions about this policy or your personal data, please contact:
Email: support@flows8.com
Website: https://www.flows8.com
